Rewards glitch

I've had a difficulty with rewards for the previous few months.

I used 5000 to get the overwatch cash however my steadiness has by no means been deducted. I obtained excited considering I had made all of it again rapidly (like a idiot) and tried to redeem the factors once more however nothing occurs.

Has this occurred to anybody else? In that case, did you handle to type it? It's the identical on my console as effectively, so it's not an app glitch.