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Treatment has acknowledged that some PS5 gamers are lacking their Alan Wake 2 preorder objects. Nevertheless, the workforce can’t repair the problem on their finish. The developer has as an alternative supplied a few potential options for the problem, certainly one of which is to refer gamers to their native PlayStation Assist as an alternative.
Tips on how to get the Alan Wake 2 lacking preorder bonuses
The Alan Wake 2 pre-order bonuses that some PlayStation 5 gamers haven’t acquired are the Ornate Revolver pores and skin for Alan, the Survival Assets Pack for Saga, and the Oh Deer Diner Sweater for Saga. The very first thing Treatment suggests gamers strive is to revive their licenses, which could be accomplished by following these steps:
- Go to Settings > Customers and Accounts > Different > Restore Licenses
- Choose Restore
If this doesn’t work, gamers have to contact their native PlayStation help by way of electronic mail or dwell chat. Those that have reached Tier 4 on the PlayStation Stars loyalty scheme ought to obtain precedence buyer help after they hook up with the dwell chat queue.
Sadly, this answer has left some fearing they gained’t ever see their preorder bonuses. Many are unable to connect with dwell chat or get a reply to their electronic mail, and a few gamers don’t even have a local PlayStation support. Utilizing Twitter is now not an choice, and gamers who’ve been recruited as on-line help brokers are unlikely to have the ability to assist both. Those that have acquired a reply to their electronic mail are being met with confusion and prolonged delays.
The disappointing information comes scorching on the heels of the most recent Alan Wake 2 sport replace that did handle to repair greater than 200 points. Replace 1.000.008 included fixes for progress blockers, map points, and animation issues, in addition to including enhancements to lighting and gameplay.
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