In sport voice chat bugged?

I used to be taking part in overwatch with some associates associates when impulsively I couldn't hear them anymore, they usually couldn't hear me again, I attempted texting them within the in-game textual content chat however nothing occurred, a message appeared on the sport saying my consults privateness settings had been in order that I couldn't talk in cross-play community in any respect in voice chat nor in textual content chat nevertheless it stated that I used to be allowed to play with them cross play, so I need to examine and my settings had been on enable on each features I ought to be capable to talk with them as a result of my settings on the Xbox set cross-play communication allowed.

I believed it was simply the sport being buggy, however then, after switching to 2 different video games the message appeared once more in numerous variations this time since they had been totally different video games.

and I repeat I checked my Xbox privateness settings and all features that say that I ought to be capable to talk are on "enable", so I have no idea what to do.

Can anybody assist? Please