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"We want to deeply apologize for any inconvenient this entire state of affairs could have created. May you please observe these steps to reboot your console. May you please attempt the steps beneath to be able to repair your problem and tell us the updates . Step 1 : Settings > units and streaming > blue ray > persistent storage > clear 3 times > restart console and verify once more Step 2 : Flip off your console and router > unplug energy cords > wait 30 seconds > plug the facility twine again in > activate each units and verify once more . Step 3 : Take away your profile from the console > restart your console > sign up together with your account and double verify . If none of those steps mounted your problem our final step will likely be reset : Go to settings > system settings > console information > reset console > preserve my video games and apps > double verify." submitted by /u/MothCanDraw |
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