Amazon Bans Misplaced Ark Bot Accounts, People Caught In Crossfire

Amazon’s Diablo-like RPG, Misplaced Ark, had over 1.3 million folks enjoying it at launch. It’s cooled off since then, however there are nonetheless tens of 1000’s of people that go browsing each week to take pleasure in it. Or they’d, in the event that they hadn’t been banned for no cause.

Final week Amazon determined to do some house-keeping and kick off a wave of bans, ostensibly focusing on bot accounts. A great deal of precise human beings had been caught up within the bans too, although, and making issues even worse was that for Steam gamers that counted as a ban on their Steam accounts as properly, which is a severe blemish on their total file.

Amazon had been shortly notified of this, and over the weekend had been “actively engaged on reversing them for all affected gamers no matter whether or not a help ticket has been filed”. For Steam gamers particularly, sweating the implications of getting a ban recorded on their account, Amazon say the reversal is not going to simply “take away your recreation ban” but in addition “any marks in your Steam account”.

The corporate issued this assertion over the weekend:

Greetings Heroes of Arkesia,

Following a latest wave of bot bans, we’ve seen a rise in ban appeals from gamers who’ve been incorrectly impacted by these bans.

Now we have decided the error that triggered these false bans, and are actively engaged on reversing them for all affected gamers no matter whether or not a help ticket has been filed. It will take away your recreation ban and any marks in your Steam account. We’ll let gamers know when this work has been accomplished. Within the meantime, you might be nonetheless welcome to submit a Ban Attraction ticket to Buyer Assist in order that the workforce can extra shortly help with restoring your account and eradicating all penalties.

Thanks on your experiences and persistence as we work to make this proper with affected gamers.

And adopted it up yesterday with a discover saying all bans ought to now have been reversed. The bans come within the wake of efforts by builders to repair sure areas of the sport that had been being swamped by bots, notably the market and public sale home.